Currently fixing a bug

Khoa Q

Customer-Focused Software Engineer

Building user friendly applied AI applications and secure cloud infrastructure systems

Explore

I'm a software engineer who doesn't stop at the pull request. I build products end to end — UI/UX design, frontend, backend, developer automation, and the cloud infrastructure they run on — then go where the work actually lands: inside the customer's world.

Experience

  • 01

    Customer Software Engineer @ Microsoft

    Designed and built AI systems using RAG, agent-based architectures, and MCP, along with cloud infrastructure, in high-ownership, small startup-style teams with end-to-end responsibility.

  • 02

    Software Engineer @ Northrop Grumman

    AWS Cloud, DevSecOps, SWE, Release/Build Engineering, Data Analytics, Migrations

  • 03

    Product Engineer @ Telnyx

    Startup - VoIP, Telecommunications, Networking, Post sales - solution engineering, development, and support

Education

  • 01

    Bachelor's of Science, Computer Engineering

    University of California, Los Angeles (UCLA)

Certifications

Anthropic

Claude Certified Architect

Microsoft

AZ-204 Azure Developer AssociateAZ-400 Azure DevOps Engineer ExpertAI-102 Azure AI Engineer AssociateAZ-900 Azure FundamentalsSC-900 Security, Compliance, and Identity Fundamentals

CompTIA

Security+

POINTS

Software Engineering

Application development — frontend and backend.

  • Next.js
  • React.js
  • Javascript/TypeScript
  • Python
  • C#
  • .NET
  • React Native
  • UI/UX Design
  • ETL / Data Analytics
  • PyTorch / TensorFlow / Keras
  • MLFlow
  • AI SDKs
  • Model Context Protocol
Case File 01
01 ▸Problem

Customers needed a secure AI platform capable of orchestrating multiple agents and retrieving national security vulnerable classified enterprise data reliably at scale

02 ▸Response

Development of a multi-agent RAG platform integrating LLMs, retrieval systems, custom MCP servers, and RBAC-controlled access for structured and unstructured classified data.

03 ▸Outcome

Helped secure Microsoft’s first classified Azure OpenAI deal ($20M), contributed to $23M+ delivery revenue, and built a high-performance platform adopted across agencies and contractors.

Case File 02
01 ▸Problem

Operators struggled to securely retrieve and interact with both structured and unstructured classified enterprise data across disconnected systems.

02 ▸Response

Engineered retrieval pipelines and custom MCP server integrations within a multi-agent AI platform, enabling secure LLM interaction with enterprise data using RBAC-controlled access.

03 ▸Outcome

Improved secure data accessibility and orchestration performance across classified environments, contributing to platform feature adoption across new/existing customers utilizing the platform application. i.e $900k/yr cloud revenue and $5M commited cloud consumption for the single customer engagement requesting the additional use case

Case File 03
01 ▸Problem

Customer needed a new AI mobile/web platform built from 0→1 under an aggressive timeline that could securely operate across iOS, Android, and Web platforms. Existing engineering teams lacked experience with modern cross-platform application & mobile development.

02 ▸Response

Steered 0→1 architecture design across mobile/web application, API development, and cloud systems, selected the cross-platform tech stack, established the iOS development setup, and guided engineers on new technologies to rapidly deliver a unified AI platform adaptable to multiple mission environments.

03 ▸Outcome

Accelerated development of a cross-platform AI application for 6,000+ federal users, reduced engineering ramp-up time for new technologies, and enabled rapid delivery of a scalable, cloud-native platform capable of supporting future enterprise expansion and mission-critical operations.

BLOCKS

Cloud Infrastructure

Networking, Security, and Automation

  • DevSecOps
  • Terraform
  • Bicep
  • Azure
  • AWS
  • Docker
  • Cloud Security
  • Networking
Case File 01
01 ▸Problem

Customers struggled to securely deploy containerized AI solutions in highly regulated government environments while meeting strict compliance and security requirements.

02 ▸Response

Developed an internal platform prototype for deploying secure containerized AI applications with automated vulnerability scanning and AI-driven compliance analysis. Contributed in demos, training, and marketing content.

03 ▸Outcome

Accelerated secure AI deployment readiness, increased stakeholder confidence during customer demos and technical evaluations, and strengthened positioning for future 6–7 figure government AI contracts.

Case File 02
01 ▸Problem

AI Application was 'unusable' in commercial cloud environments due to regulation and compliance.

02 ▸Response

Designed and deployed secure Azure Government IL4+ cloud infrastructure supporting AI applications tailored to mission-specific constraints while streamlining deployment and integration workflows.

03 ▸Outcome

Accelerated 0-to-1 deployment timelines for new AI platform customers, increased infrastructure adoption for secure AI applications, and helped secure customer contracts by demonstrating rapid deployment and integration capabilities.

Case File 03
01 ▸Problem

Multiple classified programs relied on outdated artifact management, fragmented deployment pipelines, and vulnerable third party DevOps tools.

02 ▸Response

Co-led migration from Artifactory to Nexus, developing CI/CD pipelines, and automated release engineering process in air gapped environments.

03 ▸Outcome

Improved DevSecOps scalability across 4+ programs - increased deployment and release efficiency by over 400%.

ASSISTS

Forward-Deployed Engineering

Customer-facing engineering: presales through production.

  • Presales Support
  • Post-sales Enablement
  • Technical SME
  • Requirements Discovery
  • Solution Architecture
  • 0-to-1 Delivery
  • Customer Integration
Case File 01
01 ▸Problem

A customer needed a secure AI mobile/web platform to deliver national classified information to users during daily operations and crisis events.

02 ▸Response

Helped spearhead customer requirement scoping, designed the initial technical architecture and stack, collaborated directly with stakeholders on UX/branding, and delivered solution demos aligned to mission workflows.

03 ▸Outcome

Accelerated adoption of AI-driven classified information delivery, improved operational responsiveness during national crisis events, and established a scalable foundation for enterprise-wide platform expansion.

Case File 02
01 ▸Problem

A customer lacked a clear vision for how AI could modernize mission workflows, and their existing application was not designed for cloud-native scalability.

02 ▸Response

Migrated applications to the cloud and built a demo-ready AI-enhanced version of their application months ahead of schedule, translating ambiguous customer requirements into production-ready solutions.

03 ▸Outcome

Unlocked cloud and AI modernization opportunities tied to a multi-year transformation strategy and contributed to $2.1M in revenue.

Case File 03
01 ▸Problem

Customers needed rapid deployment of secure cloud infrastructure under mission-specific constraints.

02 ▸Response

Served as the primary technical POC - pre/post sales, adapting deployments to customer environments while facilitating knowledge transfer and operational alignment.

03 ▸Outcome

Platform IP adopted across contractors, branches, and agencies contributing to $25M+ in delivery revenue across customers and 6 figure average yearly cloud consumption revenue.

Let's build something
that actually ships.

Have an ambiguous problem, a 0-to-1 build, or a deployment that has to survive contact with the real world? That's the work I like.

LinkedInLet's chat